SHIPPING AND DELIVERY

We ship all orders from the Netherlands within 1–2 business days. Once dispatched, your package should arrive within 1–3 business days. You’ll receive a tracking link as soon as your order is on its way.

We offer free shipping on orders over €85. For orders under €85, standard shipping rates apply and will be shown at checkout. Please make sure your address is correct to avoid delays or additional costs.


QUICK ASSISTS

Get answers to our most frequently asked questions about shipping and delivery.

When will I recieve my order?

You can expect to receive your order within 3 - 4 business days. However, during busy times, this may take longer.

Do I have to pay for shipping?

Shipping is free within the Netherlands on orders over €85.
If your order is under €85, standard shipping fees will apply.

Can I adjust or cancel my order after placing it?

Once an order is placed, we can’t make changes or cancel it.

I received the wrong items, what do I do?

In case you discover that an item is missing from your order or you have received the wrong item, kindly contact us without delay. We would require certain information from you such as:

  • Your order number
  • The name of the missing item
  • A photo of the item

Once we receive these details, we will promptly address the issue with the help of our Customer Support team.